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2545139 - SCC 3.3 installer fails

Symptom

When installing SAP Control Center using the installer the SAP Control Center installation will fail with these errors in the SCC-suiteerror.log:

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\sapjre71_mm\sapjre71.iam.zip
Status: ERROR

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\sapjre71_mm\sapjre71.iam.zip
Status: SUCCESSFUL
Additional Notes: NOTE - Installing: sapjre71.iam.zip

Status: ERROR
Additional Notes: ERROR - SAP Java Runtime Environment: FAILED. See log file C:\SCC_3.3\log\jre7.log for detail.

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\scc_server_mm\scc_server.iam.zip
Status: ERROR

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\scc_server_mm\scc_server.iam.zip
Status: SUCCESSFUL
Additional Notes: NOTE - Installing: scc_server.iam.zip

Status: ERROR
Additional Notes: ERROR - SAP Control Center: FAILED. See log file C:\SCC_3.3\log\scc_server.log for detail.

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\asemap_mm\asemap.iam.zip
Status: ERROR

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\asemap_mm\asemap.iam.zip
Status: SUCCESSFUL
Additional Notes: NOTE - Installing: asemap.iam.zip

Status: ERROR
Additional Notes: ERROR - Management User Interface for SAP Sybase Adaptive Server: FAILED. See log file C:\SCC_3.3\log\asemap.log for detail.

In the asemap.log we see the following:

Installer: No 'sea_loc' in working directory, could not define $EXTRACTOR_EXECUTABLE$ 

Unable to load locales zip: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP
ExternalPropertyLoader.loadPropertiesIfNeeded()
java.lang.NullPointerException: while trying to get the length of a null array loaded from the first parameter of the method:


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Environment

  • SAP Control Center (SCC) 3.3 installer
  • Window server 2008 R2

Product

SAP Adaptive Server Enterprise 15.7

Keywords

Install anywhere, sea_loc , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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