SAP Knowledge Base Article - Public

2545443 - "-1971" is displayed in the Rating Scale within Performance Form

Symptom

  • The rating "-1971" is displayed in the performance form until a rating is being inputed.

2017-10-06_15-20-55.png

Environment

  • SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Launch the performance form for any user.
  2. Go to the inbox and check if you are seeing the "-1971" rating as shown in the screenshot above.

Cause

  • The reason why "-1971" is showing up is that you have defined the Default Rating as empty in your performance template:

    <default-rating><![CDATA[]]></default-rating>

  • When the default-rating is empty, the system will automatically fill in "-1971" as this is the default value that is stored in the database when the default rating is not defined.

Resolution

  • Please define a Default Rating value if you do not wish to see the "-1971" rating in your performance form.
  • You may define it in Manage Template -> Choose your performance Template -> Choose the section that you are seeing the "-1971" rating

2017-10-06_15-28-55.png

 

 

Keywords

-1971, Rating Scale, Default Rating, Too New to Rate , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem

Product

SAP SuccessFactors Performance & Goals all versions