SAP Knowledge Base Article - Public

2545446 - Is it possible to add custom scale to Objective-Competency Summary section or Performance-Potential Summary Section?

Symptom

Custom rating scale values and labels are not displaying in the rating scale dropdown in the Objective-Competency Summary section or the Performance-Potential Summary section of the Performance form.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Create a new rating scale in Admin Center, and define the values and labels;
  2. In the Performance Form Template XML, add the custom scale in the Obj-Comp Summary section (or Perf-Pot Summary section):

    comp-scale:

    comp scale.png

    obj-scale:

    Obj scale.png

  3. Launch a form.

The expectation is that the values and labels defined in the custom scale will display in the rating drop-down on the Performance form.

However, there are different values/labels displayed.

Cause

The Objective-Competency Summary section and the Performance-Potential Summary section rating scales are mapped to the Matrix Grid rating scales.

Resolution

Currently is not possible to add a custom scale to the Objective-Competency or the Performance-Potential, this sections will user the corresponding Scales from the Matrix Grid Rating scales, however, it is possible to configure the values and labels associated to them following the steps below:

  1. Go to Admin Center > Succession > Matrix Grid Rating Scales > select one of the defined scales e.g Competency
  2. The rating scale dropdown on the Performance form will display the rating values/labels defined in the Competency Matrix Grid Rating scale:


  matrix grid rating scales.png

  • It is possible to change the rating scale values and labels on the different Matrix Grid Rating Scales, and add translations for the labels.
  • Unlike rating scales configured under the Rating Scale Designer, it is not possible to add descriptions for the ratings in the Matrix Grid Rating Scales.  

Keywords

Objective-Competency Summary, Performance-Potential Summary, rating, scale, OCOC, labels, label, hide numeric values, custom, matrix grid rating scale, PMU-5326, Obj-Comp, Perf-Pot, comp-scale, obj-scale, pot-scale, perf-scale , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem

Product

SAP SuccessFactors Performance & Goals all versions