SAP Knowledge Base Article - Public

2545793 - Assign Multiple Leads To A User

Symptom

You have a requirement to assign Multiple Leads to a particular User but there is no option available to do so.

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to Leads view.
  3. Select multiple Leads(using Ctrl).
  4. Click on the cogwheel icon.

There is no option available to assign multiple Leads to a user, while you can do so for Tickets.

lead_usera.png

Cause

This is the current system behavior.

Resolution

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the SAP Cloud for CustomerIdeas Forum to submit an idea:

https://influence.sap.com/SAPCloudforCustom

Keywords

KBA , multiple leads , user , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer core applications 1708 ; SAP Cloud for Customer core applications 1711 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711