Symptom
- Error when clicking on a link to a report.
- When launching a report that contains parameters using a url, it fails with an error.
- Able to refresh the same report successfully in Crystal Reports, after entering the parameter values.
- When clicking on an OpenDocument url, to open a report that was created in Crystal Reports, and based on an SAP BW BEx Query with at least one variable, it generates the error:
"The viewer could not process an event. Error in file Product Availability -
Exceptions : Failed to retrieve data from the database.
Details: [Database Vendor Code; -206 ] [] ---Error code:0 [CRWEB0000019]"
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Environment
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SAP BusinessObjects Business Intelligence Platform 4.1
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SAP BusinessObjects Business Intelligence Platform 4.2
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SAP BusinessObjects Business Intelligence Platform 4.3
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SAP Crystal Reports 2013
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SAP Crystal Reports 2016
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SAP Crystal Reports 2020
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020
Keywords
CR, OpenDoc , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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