2546205 - Error "The remote server could not be found. Please check that the Live Data connection details are correct" appears when creating a Live Connection to SAP Hybris Marketing

Error "The remote server could not be found. Please check that the Live Data connection details are correct" appears when creating a Live Connection to SAP Hybris Marketing

• SAP Analytics Cloud 2017
• SAP Hybris Marketing - S/4HANA Cloud Edition

For a complete step-by-step guide, visit the complete guide on Hybris integration with SAP Analytics Cloud.

1. Connect SAP Analytics Cloud (SAC) to SAP Hybris Marketing Cloud Identity Provider (IdP).
2. Create a Live Data Connection to SAP Hybris Marketing Cloud in SAC.
   => Error "The remote server could not be found. Please check that the Live Data connection details are correct" appears.

You are not logging on to SAC by using your SAP S/4HANA IdP user credentials.

Log off SAC and then re-log on using your SAP S/4HANA IdP user credentials.

• SAC Help Document: Live Data Connection to SAP S/4HANA Cloud Edition with SSO
• 2538469 - SSO configuration for Hybris and SAP Analytics Cloud integration
• 2518900 - How do I connect SAP Analytics Cloud (BOC) to SAP S/4HANA Cloud Identity Provider (IdP)?  

• Help resources and free SAP Analytics Cloud content
• Help portal
• SAP Community ( Questions & Answers / Direct Link to ask question / Blogs )
• SAP community wiki
• Enhancement requests using SAP Customer Influence (formerly known as Ideaplace)
• Video tutorials 
• Videos by topic areas: ( Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration )
• Training events
• Past event recordings
• New user handbook
• Roadmap
• How to connect to on-premise data
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
• Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)

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