Symptom
While adding a new ITEM Admin's do not see ITEM Classification as "Scheduled and online" and "Online Only" as below.
Environment
Successfactors Learning Management System
Reproducing the Issue
- Navigate to Admin > ITEM > Add New ITEM
- You will get to see only "Scheduled Only" and "Other" Classification of ITEM.
Cause
Admin role do have a workflow "Edit Online Settings" from "Learning Management" section which governs this functionality.
Resolution
Please add Workflow "Edit Online Settings" from "Learning Management" section to the respective role this will enable associated admin to add all ITEM Types in the system.
Admin will now be able to add all the ITEM Types as below.
Keywords
Cannot add scheduled offering type, Workflow ITEM TYPE, ITEM Type, ROLE Item type, Online ITEM TYPE workflow, Online ITEM type missing, Blended item type missing, ITEM Type missing, Workflow missing , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem