SAP Knowledge Base Article - Public

2546602 - Sales Quote Not Seen In Output Facet

Symptom

The Sales Quote output is not visible in the Output facet even though the Sales Quote preview is visible.

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to the Sales Quote view.
  3. Open the sales quote ABC(where ABC is the sales quote ID).
  4. Go to the Output facet.

Here the PDF document is not visible.

Cause

The Sales Quote is not submitted and the PDF document can only be available once the Sales Quote is submitted.

Resolution

    1. Go to Sales work center.
    2. Go to the Sales Quote view.
    3. Open the sales quote ABC.
    4. Go to the Actions tab.
    5. Select the option Submit.

Once the Sales Quote is submitted the Progress of the Sales Quote changes to Pending and thereby the PDF becomes visible.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Cloud for Customer core applications 1802 (old) ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711