2546748 - BOBJ Iview Issue - Portal runtime error

When accessing or attempting to create a new BOBJ iView in the portal, an exception such as this is displayed:

Portal runtime error

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception IF: hh:mm_DD/MM/YY_XXXX_XXXXXXXXX

See log file for details about this exception

When checking the defaultTrace files, the following exception is found:

Exception ID:hh:mm_DD/MM/YY_XXXX_XXXXXXXXX
[EXCEPTION]
com.sap.portal.prt.broker.PortalModuleIsStoppedException: Portal application com.sap.businessobjects.iviews Can not be started because it is explicitly stopped
(...)
Caused by: com.sap.engine.services.servlets_jsp.server.deploy.impl.exceptions.WCEApplicationNotStartedException: Failed explicit start for application [sap.com/com.sap.businessobjects.iviews].
(...)
Caused by: com.sap.engine.services.deploy.server.utils.DSRemoteException: ASJ.dpl_ds.006153 Error occurred while starting application [sap.com/com.sap.businessobjects.iviews]: It is not started successfully on server nodes [XXXXXXX]. In order to bring the server in consistent state stop operation will be performed.

Error occurred on server XXXXXXX during startApp of sap.com/com.sap.businessobjects.iviews : com.sap.engine.services.deploy.exceptions.ServerDeploymentException: Application sap.com/com.sap.businessobjects.iviews cannot be started. Reason: it has hard reference to the following resources, which are currently not available on the system: hard to SAPPORTAL/com.sap.portal.common.commonservices (public) (f=true, cl=true); .

• SAP BusinessObjects Business Intelligence Platform
• NetWeaver Application Server Java
• Enterprise Portal

BI common services commonservices SAP Business Objects iViews BOBJ content administration , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , EP-PIN-PRT , Portal Runtime , Problem