SAP Knowledge Base Article - Public

2546831 - System Deletes Leading Zeros SEPA Mandate ID

Symptom

The system eliminates leading zeros when typing a new SEPA Mandate ID in the system.

Reproducing the Issue

  1. Go to the Receivables work center.
  2. Go to the Customers view and then the Customers Account subview .
  3. Find customer ABC (ABC stands for the Customer ID) and open the customer account.
  4. Click View All and Select the Financial Data tab.
  5. Click the New button under SEPA Mandates field.
  6. You type in the SEPA Mandate ID number 00X (X stands for a number).
  7. Save.

Note: When checking the SEPA Mandate ID number you just created, the leading 00 on the ID have disappeared, leaving only number X as the Mandate ID.

Cause

This is the expected system behavior, prefixes are currently not allowed for SEPA Mandate IDs.

Resolution

If this is a requirement that you need please go to our Customer Influence Forum: https://influence.sap.com/sap/ino/#/campaign/886

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP BUSINESS BYDESIGN 1708