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SAP Knowledge Base Article - PreviewSymptom
You created a very high VAR incident out of calling hours in solution manager 7.2 system, however it is not forwarded to SAP automatically.
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Environment
SAP Solution Manager 7.2 SP06 or lower
Product
SAP Solution Manager 7.2
Keywords
Send messages automatically to SAP Service Backbone, 720 , SMIV0001 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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