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SAP Knowledge Base Article - PreviewSymptom
- Unable to login to Central Management Console (CMC) after upgrading BI from 4.2 SP2 to SP4 Patch3
- Error: "Account information not recognized: Internal error" is displayed in the CMC login page
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Environment
- SAP BusinessObjects Business Intelligence (BI) platform 4.2 SP4
- Distributed environment
- Tomcat 8.x
- Unix
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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