Symptom
- Upgrading ASE fails
- ASE_Suite.log messages include :
Custom Action: com.sybase.ia.common.InstallMergeModuleStatus
Status: FATAL ERROR
Additional Notes: FATAL ERROR - class com.sybase.ia.common.InstallMergeModuleStatus FatalInstallException:
QPTune: FAILED. See log file C:\Sybase\log\qptune.log for detail.
- The qptune.log the previous message refers to includes :
DEBUG>>> 10-10-17 15:20:54 : CheckInstalledComponentVersion.getComponentVersionText(): This is QPTune 3.0.0.0
DEBUG>>> 10-10-17 15:20:54 : CheckInstalledComponentVersion.getComponentVersionText(): Found QPTune 3.0.0.2
DEBUG>>> 10-10-17 15:20:54 : CheckInstalledComponentVersion.getComponentVersionText(): installed version is newer
ERROR>>> 10-10-17 15:20:54 : Error: Installer has detected newer QPTune 3.0 installed in C:\Sybase.
If you like to install older version, rerun installer with '-DINSTALL_OLDER_VERSION=true' argument.
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Environment
- SAP Adaptive Server Enterprise (ASE) 15.7
- Windows OS
- Upgrading SP138 to SP139
Product
SAP Adaptive Server Enterprise 15.7
Keywords
KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
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