SAP Knowledge Base Article - Preview

2547404 - Workflows got stuck in process and disappeared from todo list.

Symptom

  • There are a large number of workflows that are stuck in the INPROCESS status
  • As a result you are not able to perform any actions like: 'Approve', 'Decline', 'Update', 'Change Approver', etc

KBA1.jpg


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Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central
  • Advanced Todo Page

Product

SAP SuccessFactors Employee Central all versions

Keywords

Mass Approval, workflow disappeared from todo, workflow disappeared from to-do, still in process , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , How To

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