Symptom
You try to auto delegate a workflow to antoher user but you cannont find them in the search - “There were no results”, Prior to b1902 all Users were Listed in the Search
Environment
- SAP SuccessFactors HCM Cloud
- Employee Central
- Workflows
Reproducing the Issue
- Go to Quick Links in Homepage
- Choose Auto Delegate
- Search for a particualr user -> system gives information “There were no results”
Cause
- This is expected behaviour based on permisssion configuration.
- Prior to b1902 all Users were Listed in the Search.
- Product enhancmnet due to stronger security requirements has changed this search to be restriceted based on Role Based Permission Target Population
Resolution
-
Configure a new role to access workflow page, which includes workflow page access permission and person search permission:
- General user permission -> User Search
- Manage workflows -> Manage Workflow Request
- Manage workflows -> Allow Auto Delegation
- Then grant this role to the user who wants to view all employees, and set target population to "everyone".
Keywords
SF , success factors , EC , ECT-27328 , delegation , WF , work flow , workflow , auto-delegate , autodelegate , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions