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SAP Knowledge Base Article - PreviewSymptom
When you go inside a Task, Phone Call or Visit, you notice that the Notes field is not rich text enabled, it does not have options to make text bold or italics, for example.
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Environment
SAP Sales Cloud
Product
SAP Cloud for Customer add-ins all versions
Keywords
notes field, rich text, visit, task, phone call, enable , KBA , LOD-CRM-ACT-VST , Visit Planning , LOD-CRM-ACT , Activities , How To
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