SAP Knowledge Base Article - Public

2548148 - Personalisation Feature Cannot Be Disabled For One Business Role

Symptom

Personalization feature cannot be disabled for only one business user role.

Reproducing the Issue

1. Go to Adapt.
2. Click on Company Settings.
3. Go to the General facet.
4. Check the box:Disable User Personalization Features. 
5. Click Save.
6. The changes are applied globally for all business roles.

Cause

This is expected system behaviour.

Resolution

To disable personalization for one business role is currently not supported.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708