Symptom
Personalization feature cannot be disabled for only one business user role.
Reproducing the Issue
1. Go to Adapt.
2. Click on Company Settings.
3. Go to the General facet.
4. Check the box:Disable User Personalization Features.
5. Click Save.
6. The changes are applied globally for all business roles.
Cause
This is expected system behaviour.
Resolution
To disable personalization for one business role is currently not supported.
Keywords
KBA , LOD-CRM-EMP , Employee , How To
Product
SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708