2548152 - Increase Heap size of SAP Cloud Connector

Symptom

The data transfer through the SAP Cloud Connector is slow or the SCC service is randomly terminated.

The following example error in present in the ljs_trace or scc_core.trc file:

#ERROR#com.sap.core.connectivity.tunnel.core.handlers.TunnelErrorHandler#tunnel-client-5-1# #Unexpected problem during tunnel processing in channel [...]; Reason: failed to allocate 16777216 byte(s) of direct memory (used: 2130706439, max: 2147483648)|

Environment

SAP Cloud Connector

Product

SAP Connectivity service 2.0

Keywords

Cloud Connector, memory management, jvm, heap size, garbage collection, memory, heap, failed to allocate, slow, terminated, SCC, high load, Java, long running , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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