Symptom
You notice when routing a form forward, that in some steps the confirmation page shows different messages. Some steps show "Forward Form to [username]". Other steps show "Forward form to [step name]."
Environment
- SAP SuccessFactors HCM Core All Supported Versions
- Performance Management V12 Acceleration
Reproducing the Issue
View the message on the confirmation page when routing a form forward an notice that different messages may appear.
Resolution
The message is dependent on the type of step that the next step is:
- If the next step is a single user step (one step owner), then the message will show the username.
- If the next step is a collaborative step (more than one step owner), then the message will show the step name.
Keywords
Route step confirmation, routing confirmation, routing message, PM, Performance management , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem
Product
SAP SuccessFactors HCM Core 1705