SAP Knowledge Base Article - Public

2548350 - Performance Management - Route Form Confirmation Page Message


You notice when routing a form forward, that in some steps the confirmation page shows different messages. Some steps show "Forward Form to [username]". Other steps show "Forward form to [step name]."


  • SAP SuccessFactors HCM Core All Supported Versions
  • Performance Management V12 Acceleration

Reproducing the Issue

View the message on the confirmation page when routing a form forward an notice that different messages may appear.




The message is dependent on the type of step that the next step is:

  • If the next step is a single user step (one step owner), then the message will show the username. 
  • If the next step is a collaborative step (more than one step owner), then the message will show the step name.


Route step confirmation, routing confirmation, routing message, PM, Performance management , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem


SAP SuccessFactors HCM Core 1705