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SAP Knowledge Base Article - PreviewSymptom
The Introscope Enterprise Manager installation fails, in the installation log file the following errors are shown:
| Install Directory: E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base Status: ERROR Additional Notes: ERROR - Inadequate Permissions to Create Directory Install File: E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base\ca_icon.ico Status: ERROR Additional Notes: ERROR - Flexeraal6: parent did not exist when attempting touch on path: E:\usr\sap\CCMS\apmintroscope\ \UninstallerData\base\ca_icon.ico Install Directory: E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base Status: ERROR Additional Notes: ERROR - Inadequate Permissions to Create Directory Install File: E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base\ca_icon_16.gif Status: ERROR Additional Notes: ERROR - Flexeraal6: parent did not exist when attempting touch on path: E:\usr\sap\CCMS\apmintroscope\ \UninstallerData\base\ca_icon_16.gif Install Directory: E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base Status: ERROR Additional Notes: ERROR - Inadequate Permissions to Create Directory Install File: E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base\ca_icon_32.gif Status: ERROR Additional Notes: ERROR - Flexeraal6: parent did not exist when attempting touch on path: E:\usr\sap\CCMS\apmintroscope\ \UninstallerData\base\ca_icon_32.gif |
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Environment
- SAP Solution Manager 7.10 and 7.20
- Introscope Enterprise Manager
Product
SAP Solution Manager 7.1
Keywords
KBA , XX-PART-WILY , Introscope by CA Technologies , Problem
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