SAP Knowledge Base Article - Public

2548729 - Error When Saving Manage Business Configuration: Field can not be Mapped to a Mandatory Standard Element


This KBA highlights the behaviour of HRIS sync mappings and mandatory fileds between EC and EP fields when the follow error occurs



  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central - Business Configuration

Reproducing the Issue

  1. Admin Centre
  2. Go to Manage Business Configuration
  3. Make a Change to any Field or Element
  4. Click Save


The EP field in a HRIS Sync Mapping cannot be set to mandatory/required


This error message will appear in Manage Business Configuration in the given scenario's

  • HRIS field is non mandatory/ and the Standard Element is set to Mandatory/Required
  • If both the HRIS Field and the Standard Element are set to Mandatory/Required


To resolve this issue, please do the following

  1. Download the Succession Data Model from Provisioing
  2. Look for the standard element field that the error message referred to, in this case timeZone
  3. Either change the required value to false (as shown in below screen shot) or remove the required tag


If the above does not resolve the issue, do the following:

  1. Export Succession Data Model (SDM).
  2. Change required=true for the impacted field in both Job Information and Standard Element sections.
  3. Import modified SDM.
  4. Test if the issue is resolved in Manage Business Configuration UI (BCUI).
  5. If it’s resolved, make required=false for the impacted field in both the sections and re-import the data model.

As a customer, you do not have access to Provisioning. To complete tasks in Provisioning, contact SAP Cloud Support.



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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions