SAP Knowledge Base Article - Public

2548835 - Manage Pending Hires - Access Denied - Employee Profile and Employee Central

Symptom

Accessing Manage Pending Hires, is denied with message:

The requested operation is not available.
This problem is due to the following reason(s):

  • Access Denied Error

Please try again or contact your administrator.

PermissionError.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

 SuccessFactors Employee Profile

Reproducing the Issue

  1.  Go to: Manage Pending Hires

Cause

Permission Live Profile Access is missing.

Resolution

  1. Go to: Admin Center
  2. Go to: Manage Permission Roles
  3. Select the target role
  4. Click: Permission
  5. Click: General User Permission
  6. Check the option: Live Profile Access
  7. Save

Keywords

MPH, Access Denied, Live Profile, Permission , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EP , People Profile , Problem

Product

SAP SuccessFactors HCM Core all versions