Symptom
You are trying to export a report to XLSX or XML format, you receive an error message after the report is loaded:
- Report cannot be opened; report an case
- Failed to open report "Internal Server Error" - report an case.
You may also get the same error Message when you send the report as E-Mail Attachments a Xlsx or XML format. In both cases no report data is displayed and you can only close the report screen.
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Environment
- SAP Cloud for Customer
- SAP Business By Design
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
xlsx format, XML format, Export report, send Report as E-Mail attachment, Report cannot be opened, report an case, , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To
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