Symptom
While trying to generate Pro forma Invoices with the Goods Stated for Customer Returns, Error message is shown.
Determining item type with parameters Outbound Delivery, Delivery Return Item, Increase not Possible.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Outbound Logistics Work Center.
- Navigate to Outbound Deliveries View.
- Select Return to Customer Delivery ABC (ABC refers to Return to Customer Delivery No)
- Select Pro Forma Invoice.
Following error message is triggered.
Determining item type with parameters Outbound Delivery, Delivery Return Item, Increase not Possible.
Cause
You can only create a pro forma invoice if the following prerequisites are fulfilled:◦
Outbound delivery is consistent, and not canceled
Sales order must be consistent and is not rejected
Sales quote must be consistent, open, approved, and not canceled
Pro Forma Invoice does not support the following scenarios listed below.
Service scenarios
Return to Supplier
Intracompany Stock Transfer
Resolution
In this case Return to Customer is linked to Service Scenario, Hence this is not supported.
This is the system behavior as designed.
Keywords
Unable to Use Pro forma Invoices With the Goods Stated for Customer Returns, Pro Forma Invoice does not support the following scenarios listed below.
Service scenarios
Return to Supplier
Intracompany Stock Transfer , KBA , pro forma invoices with the goods stated , pro forma invoices with customer returns , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To