SAP Knowledge Base Article - Public

2549645 - Application Job Fails After User Deleted From System

Symptom

  • The application job scheduled by a user that has been deleted from the system is no longer working
  • In the error logs an issue is seen: Logon of user <User ID> in client <Client ID> failed when starting a step

Environment

 SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Schedule a job in the Application Jobs app
  2. Now if the user is deleted from the system in the backend, the job may fail on future iterations

Cause

Some jobs will fail if the user is deleted from the system

Resolution


The job should be copied and scheduled by an existing user so that it can continue to run

Keywords

KBA , BC-SRV-APS-APJ , Catalog based application job , Problem

Product

SAP S/4HANA Cloud Public Edition all versions