SAP Knowledge Base Article - Public

2549768 - "Error [Server]: Fatal Runtime Exception occured" appears when creating a model in SAP Analytics Cloud based on Live Data Connection to S/4HANA


  • "Error [Server]: Fatal Runtime Exception occured; MsgClass:" error message appears in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC) when creating a model based on S/4HANA connection.


  • Below error shows up when opening a previously model created from S/4HANA connection:
    "Firefly Error: Error [Server]: Fatal Runtime Exception occured; MsgClass: Error [Server]: Fatal Runtime Exception occured; MsgClass: Error [Server]: (#800) You do not have the authorization for component <QUERYNAME>; MsgClass: BRAIN Warning [Server]: (#800) BRAIN(800): You do not have the authorization for component <QUERYNAME>; MsgClass:"


  • GetResponse call returns 200 in Chrome Dev Tool but the Preview or Response tab contain the error message



  • SAP Analytics Cloud 2017
  • Live Data Connection to S/4HANA

Reproducing the Issue

  1. After logging into SAP Analytics Cloud, go to Modeler.
  2. Create a new model by using a successfully created S/4HANA Connection OR try to open a previously created model (based on S/4HANA connection)
  3. Error message shows up in the Modeler after choosing an S/4 query or right after trying to open a previously created model.


The S/4HANA user does not have authorization to consume data from the specific S/4HANA query.


Grant authorization to the user in order access the query successfully from SAP Analytics Cloud.

See Also

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SAP Analytics Cloud 1.0