SAP Knowledge Base Article - Public

2549999 - Country Specific Fields Dependents

Symptom

The country specific "Global info fields" that are intended for the employee only, are also shown for the dependent

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - dependent

Reproducing the Issue

  1. Go to Global information of a dependent
  2. All the "Global info" fields of the employee are also shown

Cause

  • Current Product Behavior is that All Global Info fields that display for Employees will also display for Dependent
  • There are a specific set of Global Info fields (for certain countries, not all countries) which will only display in Dependents > Personal Info > Global Info

Resolution

The Country Specifics handbook contains details for countries with Dependents specific Global Info fields: Employee Central Country Specifics

"generic" and "address" fields are defined specifically for countries. These are the pre-delivered fields for capturing Global Information. It is not supported to configure a "generic" field for a country, when it is not supported for the country.

You can find an accurate and up to date list of fields in the Employee Central Country Specifics handbook. Make sure to consult this handbook regularly when implementing new Global Information fields for any country.

Note:

  1. Do not remove any standard field from the data model
  2. Only set the visibility to "none" if you are not using

If there is a requirement for more fields for a country than are currently delivered, please ensure you use a "custom" field for this purpose, such as -:

  • custom-string
  • custom-date
  • custom-double
  • custom-long

You can find the usable range of these custom fields for Global Information in the Data Object Tables in Employee Central handbook

  • There is a plan to improve the Dependent functionality in a future release (no confirmed date)
  • If you wish to see the functionality enhanced to include your business scenario, please open an Enhancement Request

 

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide:   Data Model Field Information for Employee Central

     Guide : Country/Region-Specifics for Employee Central

See Also

  • 3321665 - How To Add Country Specific Global Information and Custom Field for Dependent
  • 2533354 - Missing field in global info portlet
  • 2447327 - Global Information: genericString, genericNumber, genericDate and address fields are not working or unable to see the fields in UI's other than People Profile
  • 2580598 - What sections can be hidden/disabled from a Dependent's portlet?

  • 2615257 - Manage Business Configuration: How to enable different Global Info views based on Person Type for Custom Fields (Employee and Dependent)
  • 2320204 -  Mandatory fields within dependent portlet details area not checked or enforced.
  • 2318779 - Employee Central Implementation - Dependents Management FAQ
  •  2274679 - How to Delete/Delimit Dependents Data via Import - Employee Central
  • 2806252 - How To Retrieve Dependents Related Information via ORD

  • 2276703 - “Is Address Same As Employee” field in Dependents Portlet 


 

Keywords

SF SuccessFactors EC Global Info fields, Dependents, Dependents specific Global Info fields, ECT-39211 dependents details , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-DPD , Dependents Management , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions