Symptom
An error message , "Save Failed. Invalid Form Template Group Code C03" is encountered on generating summary from visit
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Visit Work Center
- Then to Visit View
- Open visit, ABC, where, ABC is any visit
- Click on Actions and then on Generate summary
- Error "Save Failed. Invalid Form Template Group Code C03 " is encountered
Cause
Scoping question in Business Configuration not been selected
Resolution
Please do scope the following Business Configuration question:
- Go to Business Configuration Work Center
- Then to Implementation Projects View
- Click on Edit Project Scope
- Search for Activity Management step in order to enable the following question in order to deploy PDF templates
- "Do you want to use summaries as meeting minutes for appointments, phone calls, and visits in the system?"
Keywords
Summary, Visit, Business Configuration, Error , KBA , SRD-CC-FED , Feeds , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions