When accessing a Talent Pool, the system displays the message "Error Data":
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SAP SuccessFactors Succession Management
- SAP SuccessFactors MDF Talent Pools
When using Readiness scale in Talent Pools for nominations, this error may occur if the "Readiness" options are not configured or configured incorrectly in Org Chart XML. The system uses the configuration from Org Chart XMl to retrieve the Readiness values.
To resolve the issue, it is necessary to configure the "Readiness" definition in the Org Chart XML, according to the "Readiness" rating scale configured in Admin Center > Rating Scales. If the options are already configured in the Succession Org Chart XML, verify if they are correctly configured.
To complete tasks in Provisioning, you would need to engage your Implementation Partner, as access to Provisioning is required. In case you are no longer working with an Implementation Partner, you can open a Change Request with Cloud Support.
For more information on how to configure the "Readiness" options, go to Succession Implementation and Administration Guide > Defining the Readiness Rating Scale in the Org Chart XML.
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