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2550329 - Unable to retrieve push notification while iOS Kapsel application is not running in foreground.


  • A Kapsel client application using the Push plugin  is unable to retrieve push notifications
    that are sent while the app is running in the background.
  • Push notifications can be retrieved while the app is running in the foreground.
  • The application uses the method sap.Push.checkForNotification(callback) as described here:
  • When testing this method it always returns an empty string when the application is run in the background.



  • SCPms
  • Kapsel plug-ins 3.0 SP15 PL09
  • iOS devices running iOS 10.3.3 and iOS 11.0.3.


SAP BTP, Neo environment 1.0


Push Notification HCPms , KBA , MOB-SDK-KAP , Kapsel: Hybrid Container , Problem

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