2550435 - Mobile Phone Labels are different than labeled on Succession Data Model - SAP SuccessFactors Employee Profile/Mobile

• Mobile Phone Labels are different than labeled on Succession Data Model
• Mobile is not respecting field label of phones
• Is it possible to rename phone labels to be displayed on mobile?

Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Profile
  • Mobile

1. Search an user
2. See the labels as per example below

 

Regardless of the label configured for the phone on Succession Data Model

On mobile app, by design when searching for a user, the labels will be displayed for:

• HOME_PHONE (homePhone): Home Phone
• CELL_PHONE (cellPhone): Cell Phone
• FAX (fax): Fax
• BIZ_PHONE (businessPhone): Business Phone

Mobile Phone Labels, App, Respect field label, Home Phone, Cell Phone, Fax, Business Phone, iPhone, Android, iPad, SF, EP, MOB , KBA , LOD-SF-EP-MOB , Mobile , LOD-SF-EP , People Profile , Product Enhancement

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions