SAP Knowledge Base Article - Public

2550542 - Manage Templates - Field Permissions on Form disappeared after assigning Route Map - Performance Management v12, v12A

Symptom

After assigning a new route map to the template, all the previously-defined field and section permissions on the form disappear

Environment

  •  SAP SuccessFactors Performance & Goals
  • Performance Management v12 Acceleration (PMv12A)
  • Manage Templates

Reproducing the Issue

  1.  Upload a new template via Admin Center > Performance Management > Form Template Settings
  2. Assign a new route map to this template
  3. Launch a form -- all the previously-assigned permissions are gone

Cause

This happens when the route map is assigned to the template via Admin Center > Manage Templates. In fact, admins should receive the following warning when assigning the route map through this tool:2017-10-18_12-31-49.jpg

Resolution

If you want to preserve any permissions created for the form, use Form Template Settings to map the route map:

  1. Go to Admin Center
  2. Go to Form Template Settings
  3. Select the new template
  4. Assign the route map and click Update Form Template 

Keywords

KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors Performance & Goals all versions