SAP Knowledge Base Article - Public

2550626 - How to modify existing Document Management Service vendor config data

Symptom

How to modify existing DMS vendor config data?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Resolution

Notes

  • DMS vendor config doesn't encourage frequent switch. So if you want to connect to another DMS vendor, you need to first clean the existing DMS vendor config data. 
  • The customer will have to migrate the attachments from SuccessFactors framework into the new selected framework.
  • The migration itself is a Professional Services paid engagement and not in scope for support

To modify the old configuration:

  1. Go to Admin Center > Configure Document Management page. 
  2. Use the "Edit" option to edit the configuration-> Edit OpenText Connection Fields | SAP Help Portal 

 

See Also

2518360 - Document Management Service and the Manage Documents tool - SAP SuccessFactors

Keywords

DMS, Document Management Service, MDF, Box, OpenText, SuccessFactors, PeopleDoc, Platform, Manage Data, Open Text configuration, LOD-SF-PLT, vendor, PLT-82334, Auto-Deletion Documentation Link , KBA , LOD-SF-PLT-DOC , Document Management , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HCM Suite all versions