Symptom
How to modify existing DMS vendor config data?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Resolution
Notes
- DMS vendor config doesn't encourage frequent switch. So if you want to connect to another DMS vendor, you need to first clean the existing DMS vendor config data.
- The customer will have to migrate the attachments from SuccessFactors framework into the new selected framework.
- The migration itself is a Professional Services paid engagement and not in scope for support
To modify the old configuration:
- Go to Admin Center > Configure Document Management page.
- Use the "Edit" option to edit the configuration-> Edit OpenText Connection Fields | SAP Help Portal
See Also
2518360 - Document Management Service and the Manage Documents tool - SAP SuccessFactors
Keywords
DMS, Document Management Service, MDF, Box, OpenText, SuccessFactors, PeopleDoc, Platform, Manage Data, Open Text configuration, LOD-SF-PLT, vendor, PLT-82334, Auto-Deletion Documentation Link , KBA , LOD-SF-PLT-DOC , Document Management , LOD-SF-PLT , Platform Foundational Capabilities , How To
SAP Knowledge Base Article - Public