SAP Knowledge Base Article - Public

2550831 - Away Record is not created in home profile when a Global Assignment is added

Symptom

A Global Assignment is added. In the home job information an away record should be created. This didn't happen.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Add Aglobal Assignment
  2. Select the Home record

GAhome.png

  1. Go to Job Information History to check if an Away record has been created


No Record was created

GAjob.png

Cause

This is caused by a setting in Position. In the Position Object an association 'Right to Return' has been enabled.


PosRight.png

This will create a record in job information which will overwrite the Away record of Global Assignment.

Resolution

Set the association to not visible if you want to create an away record automatically when adding a Global Assignment.

PosAssoc.png

If you want to use both please request an enhancement.

Keywords

Global Assignment, Away record, GA, home, host, , KBA , LOD-SF-EC-GA , Global Assignment , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors HCM Suite all versions