Symptom
-
User logs in to BING / Fiori-style Launchpad in BI (http://<host>:<port>/BOE/BILaunchpad) and receives error:
Internal server error. (RWS 00070) - Same error when accessing Inbox in BING BI Launchpad
- Not all inbox items generate error
- Not all users affected
- New users are not affected
- Does not affect users in traditional BI Launchpad (http://<host>:<port>/BOE/BI)
- Web Application Container server logs show the following error:
General exception caught
java.lang.NullPointerException: while trying to invoke the method com.crystaldecisions.sdk.properties.IProperty.getValue() of a null object returned from com.crystaldecisions.sdk.properties.IProperties.getProperty(java.lang.Object)
at com.sap.bip.rs.internal.inbox.InboxDetailsResource.buildInboxDetailResponse(InboxDetailsResource.java:182)
at com.sap.bip.rs.internal.inbox.InboxDetailsResource.showInboxDetails(InboxDetailsResource.java:94)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
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Environment
-
SAP BusinessObjects Business Intelligence 4.2 Support Package 04 Patch 03
Product
SAP BusinessObjects Business Intelligence platform 4.2
Keywords
sbop, bip, bi, boxi, boe, bobj, 42, 4.2, restful, wacs, fiori, launchpad, bilaunchpad, bi launchpad, rws, inbox, instance, BING, rws 00070, rws 00090, rws00070, rws00090, rws, 00070, 00090, migrated, migrate, instances, instance, promotion, promoted , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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