SAP Knowledge Base Article - Public

2551311 - Display Dynamic Group Name Beside The Workflow Participants

Symptom

The dynamic group name is not displayed beside the name of the workflow participants.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP Successfactors  Employee Central

Reproducing the Issue

  1. Create a workflow with 2 different Dynamic Groups in CC Role section

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  1. Configure the workflow to be triggered on save of Job Information
  2. Trigger the workflow
  3. The workflow screen will show the name of the participants (if the dynamic group have less than 5 users) but the dynamic group name is not displayed beside the participant's name.

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Cause

This is expected behaviour.

Resolution

  • If the dynamic group have >= 5 users, the dynamic group name will be displayed and not the participant's name (For example, refer the screenshot above where Talent Approval is a dynamic group with > 5 users)
  • If the dynamic group have < 5 users, the participant's name will be displayed and not the dynamic group name.

Keywords

Dynamic group, Workflow, Participant, trigger page, approver , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors HCM suite all versions