Symptom
When there is a parent child relation with the same object, for example Parent Department. The child is shown below the parent but also on the same line as the parent in Company Structure Overview.
A child department is sometimes displayed as a child and also on the same level as the parent.
If you've defined
- an association between two objects, for example, the business unit (parent) and department (child).
- a department object on the parent department.
- a Company Structure Overview which contains the association between the two objects (Business Unit and Department) and the two department relations (parent department and child department).
then the child is shown below the parent, but also on the same line as the parent.
“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“
Environment
Employee Central - Company Structure Overview
Reproducing the Issue
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Define an association between two objects for example Business Unit (Parent) and Department (Child).
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On the Department object have a Parent Department Defined.
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Define a Company Structure Overview which contains the association between the two objects (Business Unit and Department) and the two Department relations (Parent Department and Child Department).
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Navigate to Company Structure Overview.
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See the Child Department is shown below the Parent Department, but is also shown on the same line as the Parent Department below the division.
Cause
This is expected behaviour.
Resolution
This is expected behavior. The reason being that the department not only has an association to the parent department but also to the business unit.
Since you have added both association to the Company Structure Overview definition, the department is shown under both the parent department and the business unit.
If this is an important topic for your business requirements, kindly consider submitting an enhancement request by following the instructions listed on KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide:Implementing and Managing the Company Structure Overview
See Also
2472724 - Employee Central Company Structure Overview
Keywords
INC7298488, CSO, Company Structure Overview, view, lines, parent department, same line, parent division, parent association, association, parent, head , KBA , LOD-SF-EC-CSO , Company Structure Overview , Problem