Symptom
When a user clicks on 'Return to Content Structure' after completing a structured content course, 'The page cannot be found' is displayed and/or item completion is not recorded.
Environment
SAP Successfactors Learning (LMS)
Reproducing the Issue
1. Run through the course until it is completed.
2. Click on 'Return to Content Structure'.
Cause
When users complete the course, they are being logged out from their LMS system. Make sure to check the lesson_status on the Fiddler logs.
Resolution
Please refer customer to their content developer to remove 'logout' from lesson_status.
See Also
3040370 - User Logged Out During Content or After Completing Content
Keywords
sap, sf, lms, learning, structured, content, structure, logout, completing, complete, completed, course, item, page cannot be found, displayed, record, , KBA , LOD-SF-LMS-CNT , Content , Problem