2551726 - Failed to connect to system in SAP Analytics Cloud (BOC)

Failed to connect to system in SAP Analytics Cloud with the following message in Google Chrome Developer Tools:

• <html><head><title>Request Rejected</title></head><body>The requested URL was rejected. Please consult with your administrator.<br><br>Your support ID is: ####################</body></html>

• SAP Analytics Cloud 2017.19.3

1. Configure CORS on SAP HANA running on SAP HANA Enterprise Cloud (HEC) per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/58c890e1c89d41e69b2cec31bac2d95f.html
2. Successfully retrieve JSON from https://<HANA HOST>:<HANA PORT>/sap/bc/ina/service/v2/GetServerInfo
3. Connect to SAP Analytics Cloud tenant
4. Create a Live Data Connection to SAP HANA using Direct connection type
5. Notice the error

SAP HANA Enterprise Cloud (HEC) production systems have a strict firewall that blocks Cross Origin Resource Sharing (CORS) headers by default

Enter an SAP HANA Enterprise Cloud (HEC) Service Request as ask them to allow Cross Origin Resource Sharing headers through the firewall

• KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• SAP Analytics Cloud Connection Guide
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support 

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