2551984 - Customer menu missing after upgrade

Symptom

Some customer menus(folder/node) are missing after upgrade.

For example, customer menu "Add-on Function" was created in sap easy access menu in ERP6.0 system. But it is missing after upgrade to ERP6.0 EHP4:

Customer menu "Add-on Function" was existing in ERP6.0 system:

Customer menu "Add-on Function" is lost after upgrade to ERP6.0 EHP4:

ERP6.0_EHP4.PNG

Environment

Netweaver based systems

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

customer menu, menu folder, SE43, menu enhancement, upgrade, enhancement ID, enhancement in area menu, Enhancing area menu, SAP Easy Access, , KBA , BC-DWB-SEM , Session Manager , Problem

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