SAP Knowledge Base Article - Public

2552089 - Job Relationship Help Text not Appearing for PP3

Symptom

Help Text has been configured as per the Master Handbook and all of the portlets work apart from the Job Relationships Portlet.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Configure the Help Text as per the following guide;
  2. Scroll down through People Profile to the Job Relationships Portlet.

Cause

The Tag for Job Relationships is incorrect in the Handbook

JOB_RELATIONSHIP_INFORMATION

job rel.png

Resolution

Use the tag JOB_RELATIONSHIP instead of JOB_RELATIONSHIP_INFORMATION

TAG.png

We have contacted our UA team who will fix the handbook

Keywords

EC Help Text, Help Text, People Profile, Job Relationships, EC Master Handbook, KM-2057 , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions