SAP Knowledge Base Article - Preview

2552132 - Tickets Cannot be Modified after Being Set to Status Completed


It is not possible to edit the fields of a ticket after setting its status to completed. It is only possible to add a note.



SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708


KBA , LOD-CRM-PRM , Promotions , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.