SAP Knowledge Base Article - Public

2552311 - Import and Export Data - Validate and Import Button Grayed Out

Symptom

Validate and Import Button is Grayed out when trying to Import Generic Objects via Import and Export Data.

Environment

SuccessFactors Employee Central - Admin Tools

Reproducing the Issue

For reproducing the issue, please follow the below navigation steps:

1) Admin Center > Import and Export Data

2) Select the action to perform > Import Data

3) Select Generic Object *any generic object* > Attach Import File

No Validate Button.png

Cause

CSV File must be attached, otherwise it will not work.

Resolution

Ensure to attach CSV File when Importing Data.

Download the template of Generic Object:

1) Admin Center > Import and Export Data

2) Select the action to perform > Download Template

3) Select Generic Object *generic object desired for import) > Download

Validate Button.png

Keywords

Import and Export Data, Validate, Import, Grayed Out, Greyed Out Button , KBA , LOD-SF-EC-MDF , MDF & EC2MDF Migration , Problem

Product

SAP SuccessFactors HCM Core 1708