Symptom
Not able to search for Hiring Manager in a field defined for Hiring Manager
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Onboarding
- Settings
- Panels
- Preview Panel with Hiring Manager Key
- Dropdown does not display Hiring Managers
Cause
Is Employee is ticked for the key on the panel
Resolution
- Navigate to Onboarding
- Settings
- Panels
- Locate the panel with the Hiring Manager key
- The key should be defined as User List type
- Key defined should be HiringManager
- Named User Type should be defined as Hiring Manager
- Ensure that Is Employee checkbox is not ticked
- Also check if correct group is assigned to user
- Navigate to Onboarding
- Security
- Users
- Search for the user
- The user should have Hiring Manager checked and not Employee
Keywords
Is Employee, HiringManager, Hiring Manager, User missing, User not displaying, User List, Dropdown , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem
Product
SAP SuccessFactors Onboarding all versions