SAP Knowledge Base Article - Public

2552410 - Amount Column Total shows as "NaN" in compensation worksheets

Symptom

Amount Column Total shows as "NaN" in compensation worksheets

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Compensation - CMP

Reproducing the Issue

  1. Login to the instance as Admin
  2. Compensation > Open the worksheet
  3. Can Observe below that value in total field shows as NaN

    NaN Error.PNG

Cause

This issue occurs if field id of any of the fields start with number like below:

NAN_Cause.jpg

Resolution

  1. Change the field id to start with alphabet and save the template
  2. Launch a new worksheet to confirm the solution

Keywords

SF SuccessFactors Compensation Worksheet CMP NaN field id number , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Compensation all versions