2552515 - To-Do Alert not triggered for the CC role

Rule Triggered for the configured field and have send the email notification as configured, however no To-Do Alert or Bell notification was triggered for the user in the CC role.

• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Employee Central

Expected behavior.

This is an expected behavior from the instance. For the CC roles in the workflow for the alert and notification, they will only receive the email notification as configured. No To-Do / Bell notification / "My notifications" will be triggered for the CC roles accordingly.

• 2431478 - Example Configuration of an EC Alert and Notification Rule
• 2156278 - How To Set Up EC Alerts and Notifications Using Business Rules

Alerts, Notification, Business Rules, Employee Central, EC, To-do notification , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC , Employee Central , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions