SAP Knowledge Base Article - Preview

2552515 - To-Do Alert not triggered for the CC role

Symptom

  • Rule Triggered for the configured field and has sent the email notification as configured, however no To-Do Alert or Bell notification was triggered for the user in the CC role.
  • Workflow has been triggered and CC role receives the email notification, but manager does not receive To-Do Alert.


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

Alerts, Notification, Business Rules, Employee Central, EC, To-do notification, workflow without approval, CC role, email notification , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC , Employee Central , Problem

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