Symptom
The Compliance Panel "Federal_E_NewHireInfo" does not pre-populate First Name, Middle Name, Last Name
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
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Start Onboarding US Process
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Complete the Post Hire Verification
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When the New Employee Step is started
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View Information not pre-populated on the Federal_E_NewHireInfo panel
Cause
Disable pre-populate of available I-9 personal information feature has been Enabled
Resolution
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Navigate to Super Admin
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Features
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Disable the pre-populate of available I-9 personal information feature
Keywords
Super Admin, pre-populate of available I-9 personal information, Federal_E_NewHireInfo panel , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To
Product
SAP SuccessFactors Onboarding 1708