SAP Knowledge Base Article - Preview

2553114 - Installing Microsoft SQL Server Software for SAP Contact Center deployment


  • Microsoft SQL Server software is required on the database servers as a prerequisite to deploy SAP Contact Center
  • Before installation, you require some guidance on the options required when installing the Microsoft SQL Server software



  • SAP Contact Center 7.0
  • Microsoft SQL Server 2016
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2012 R2


SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, Email, Chat, Communications, Database, best practices, db growth, Truncate the transaction log , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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