SAP Knowledge Base Article - Preview

2553576 - CPms, accessing a link to a large video file takes long time to download.


  • End user tries to access a 90MB video file link using SAP Cloud Platform mobile services (CPms) via a Cloud Connector (SCC).
  • There is a 20-25 second delay on accessing the file when using CPms but only takes a few seconds receiving the file directly from the back-end server
  • There are no errors.  However there appears to be a bottleneck is somewhere inside the cloud platform.



  • SAP Cloud Platform  mobile services (CPms)
  • SAP Cloud Connector (SCC)


SAP BTP, Neo environment 1.0


HCPms  CPms Buffering , KBA , MOB-CLD-ODP , OData Proxy , Problem

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