SAP Knowledge Base Article - Public

2553628 - Theme Manager | Changes are't being replicated on the system theme


  • Theme Manager changes aren't taking effect within the instance;
  • Theme Manager not working properly;
  • How do I enforce the Theme Manager changes to be applied?
  • How much time does Theme Manager take to replicate changes across the system?
  • Theme Manager are not replicating the changes in SuccessFactors?
  • When you save the changes on the Theme Manager, you do not see any changes replicated on the instance theme.


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login within the instance;
  2. Access the Theme Manager;
  3. Change the theme settings as you wish;
  4. Save the changes;
  5. The changes weren't replicated yet.


The UI elements are stored on cache to save loading times, so the UI theme that is loaded on the browser may not be the one that you've just saved yet.


To speed up the change's replication, you'll have the two below options:

  1. You can click "Try it now" (Just under the theme name) before you save it.
    1. This feature allow you to preview the changes that you are making, therefore, this will enforce the reload in the cache;
  2. You can logout and login back. This should also enforce the reload on the cache and then you will be able to see the changes.


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SAP SuccessFactors HXM Suite all versions